Roku remote is the best way to get around whether you have a Roku TV, set-top box, or streaming stick. And if your Roku remote isn’t working effectively, there are a few things you can try to fix it.
The first thing to do is identify which type of Roku remote you have. There are two types of Roku remotes:
- Roku Simple Remote: Takes standard batteries and does not have a voice/search button.
- Roku Voice Remote: Rechargeable and standard battery models, has a voice/search button
How to fix a Roku remote that’s not working?
The first step to take if your Roku remote has stopped syncing is, Check the batteries whether it is weak or dead and the best way to solve the issue is replacing the batteries. If you have the Roku Voice Remote Pro, you’ll need to recharge it.
There are other methods you can try if that doesn’t work before you give up. And if these tips don’t work, you can replace it with another one from Roku or turn a device you already own into your new Roku remote.
Follow the steps below on how to fix your Roku remote:
How to fix a Roku remote: Pair your Roku remote
Since you already tried swapping your batteries to new ones or re-charging it as suggested above, the next most common cause of Roku remote problem is pairing.
Your Roku player should automatically pair with your remote control when you first set it up. In fact, the new models will even pair your remote control directly with your TV. This way, you do not need your TV remote to control the power, as the Roku remote can control volume and power settings, too (If only it controlled your input device, like the Chromecast with Google TV’s remote).
The problem with the Roku remote is that a variety of factors can ruin this pairing, from shaky Wi-Fi to a factory reset. And if your remote control won’t work with your Roku, then your streaming gadget is basically inoperable. Fortunately, all Roku device has an easy way to restore the connection. Here’s how you do it:
1. Detach the back cover from your Roku remote.
2. Look for the pairing button, below the batteries.
3. Bring the remote as close as you can to your Roku device.
4.Hold down the pairing button for 3 seconds.
A pairing communication should show on screen within a few more seconds.
But if the pairing screen doesn’t pop up, try the following steps below.
1. Detach the batteries from your Roku remote, then reinsert them again.
2. Reboot the Roku device (if it doesn’t have a physical button, unplug and re-plug in its power supply.)
3. Hold down the pairing button while the device starts up.
4. You can also try pairing the remote on a different wireless network. Wi-Fi strength is a big reason why remote pairing fails sometimes, but your connection will persist, even after you bring the Roku back to the original network.
There is another option if absolutely none of the above works. It is time to bring out your smartphone and try the Roku mobile app.
How to fix a Roku remote: Use the Roku mobile app
Roku’s mobile app is highly strong. You can discover channels and also search for media, and cast your own content on screen.
More importantly, with this app, you can also use your phone as a remote control. Simply install the Roku app for iOS or Android, connect your phone to the same wireless network as your Roku player, then click on the Remote tab.
This option is probably not the best idea for you, It’s drains the phone’s battery, and you probably need your smartphone for other things. So if you think your Roku remote is gone for good, you will have to get a new one.
Causes of a Roku Remote Not Working
There are lot of reasons why a Roku remote stops syncing, and some are not difficult to identify than others. It’s usually because of something simple, like dead batteries or a blocked signal. Other times, the problem may be with the remote. More often than not, the problem only reveals itself with the corresponding fix.
Roku Replacement Remote
Stop using your remote immediately if it is hot to touch. Put the remote on a non-flammable surface to cool. Once cooled, remove the batteries. Malfunctioning or leaking batteries can cause overheating and can damage or render the remote useless. If this is the case, replace the remote. You can go to Roku’s website or a site like Amazon that sells licensed Roku remotes and third-party compatible remotes.