When faced with a non-responsive touchscreen on your Chromebook, you can troubleshoot the problem using several methods to potentially fix the issue. Here are steps to help you address a touchscreen that’s not working on your Chromebook:
Steps to Fix Chromebook Touchscreen Issues:
1. Restart Your Chromebook:
Restarting your Chromebook can help resolve temporary software glitches that may be affecting the touchscreen functionality. Press and hold the power button and then select “Restart.”
2. Clean the Screen:
Ensure the touchscreen is clean and free from any dirt, oil, or debris that may interfere with its responsiveness. Use a soft, lint-free cloth to gently clean the screen.
3. Check for Touchscreen Calibration:
- Open the settings menu on your Chromebook.
- Navigate to “Device” or “Touchpad and devices” settings.
- Look for an option to calibrate or configure your touchscreen and follow the on-screen instructions.
4. Disable Touchscreen and Re-enable:
- Go to the Device settings on your Chromebook.
- Find the touchscreen option and disable it.
- Wait for a few seconds and then re-enable the touchscreen option to see if it resolves the issue.
5. Check for Updates:
Ensure your Chromebook’s operating system is up to date. Go to Settings > About Chrome OS > Check for updates and install any available updates.
6. Perform a Powerwash:
If other methods don’t work, you can perform a Powerwash to reset your device to factory settings. Make sure to back up important data before doing this.
7. Contact Support:
If the touchscreen issue persists, it may indicate a hardware problem. Contact Chromebook support or visit an authorized service center for further assistance.
Additional Tips:
- Make sure your Chromebook is charged and properly connected to power to rule out power-related issues.
- Update the touchscreen driver if applicable within the settings.
In Conclusion, By following these troubleshooting steps, you can attempt to address and fix a non-working touchscreen on your Chromebook. From simple software adjustments to device resets, these methods aim to resolve common touchscreen issues and restore functionality to your Chromebook.
