Encountering the “Cannot Connect to the Wi-Fi Network” error on your PlayStation 4 (PS4) can be frustrating, but there are several potential solutions you can try to resolve the issue.
Causes of PS4 ‘Cannot Connect to the Wi-Fi Network Within the Time Limit’ Errors
Typically, when a connection times out, it means a server is taking too long to respond to a request for data from another device, in this case, the PlayStation 4. The error message appears when the request isn’t fulfilled within a predetermined amount of time.
Here are some steps you can take to fix this problem:
1. Check your Wi-Fi network: Ensure that your Wi-Fi network is functioning properly by connecting other devices to it. If other devices are also experiencing connectivity issues, try restarting your router or contacting your internet service provider for assistance.
2. Restart your PS4 and modem/router: Turn off your PS4 console and unplug both your modem and router from the power source. Wait for a few minutes before plugging them back in. Then, turn on your PS4 and try connecting to your Wi-Fi network again.
3. Move your console closer to the router: If your PS4 is located far away from the Wi-Fi router, try moving it closer to improve signal strength. Physical obstructions such as walls or other electronic devices can weaken the signal, so placing the console in a more optimal position might help.
4. Check the Wi-Fi signal strength: Within the PS4 settings menu, you can view the Wi-Fi signal strength. If it’s weak, you may need to consider using a wired Ethernet connection instead of Wi-Fi, or you could use a Wi-Fi extender to enhance the signal strength in that area.
5. Forget and re-enter Wi-Fi network information: Within the PS4 settings, navigate to Network > Set Up Internet Connection. Select “Wi-Fi” and select your network from the list. Then, choose “Forget This Network” and re-enter your Wi-Fi network’s name (SSID) and password to establish a fresh connection.
6. Change DNS settings: In some cases, changing the Domain Name System (DNS) settings can help resolve connectivity issues. Within the PS4 settings menu, go to Network > Set Up Internet Connection > Custom. When prompted, select “Wi-Fi” and choose your network. On the IP Address Settings screen, select “Automatic” for both DHCP Host Name and DNS Settings. Finally, select “Do Not Use” for the proxy server.
7. Update PS4 software: Make sure your PS4 console is running the latest software version. Go to Settings > System Software Update to check for any available updates and install them if necessary.
8. Disable 5GHz Wi-Fi frequency: Some users have reported issues with connecting to 5GHz Wi-Fi networks on PS4. If you’re using a dual-band router, try disabling the 5GHz frequency and connect your PS4 to the 2.4GHz frequency instead.
9. Reset network settings: As a last resort, you can try resetting your network settings on the PS4. This will remove all saved Wi-Fi networks and other network-related preferences. Navigate to Settings > Network > Set Up Internet Connection and select “Use a LAN Cable” instead of Wi-Fi. Follow the on-screen prompts to complete the setup.
If none of these solutions resolve the Wi-Fi connection issue, you may want to try connecting your PS4 to the router using an Ethernet cable for a wired connection, which tends to provide a more stable and reliable connection than Wi-Fi.
Note: The troubleshooting steps provided are general suggestions and may not work in every case. If the problem persists, it might be helpful to consult the official PlayStation support website or contact their customer support for more specific assistance tailored to your situation.
I hope one of these steps helps you resolve the “Cannot Connect to the Wi-Fi Network” error on your PS4.
